Off-White Sweatshirt
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Provide the product’s SKU number or a screenshot, and we will assist you with product details, pricing, and completing your order.
Free Delivery
Enjoy free delivery on all orders above RM200. Once your order has been shipped, a tracking number will be provided so you can easily monitor your delivery status.
Washing
- Wash the clothes inside out with similar colors.
- Use cold or lukewarm water to prevent shrinkage and color fading.
- Avoid bleach or harsh detergents to protect fabric and elasticity.
Drying
- Air-dry whenever possible to maintain shape and fabric quality
- If using a dryer, use a low-heat setting and remove promptly.
Ironing
- Iron inside out on a low to medium heat setting.
- Avoid ironing directly over prints, logos, or embellishments.
Storage
- Fold the clothes neatly or hang on padded hangers to maintain shape.
- Store in a cool, dry place away from direct sunlight.
Regular Inspection
- Check for loose threads, stretched areas, or stains and address promptly to keep the clothes looking their best.
Return Period
Every item is thoroughly inspected before dispatch to ensure it meets our high-quality standards. Customers may request a return or exchange if the item has a manufacturing defect or quality issue. Please contact us promptly upon receiving such an item.
Return Eligibility
To qualify for a return, the product must meet the following conditions:
- Remains in original condition
- Unused and undamaged
- Original packaging, labels, and accessories are fully intact
Return & Refund Procedure
Please contact our customer service team to obtain the official return address. Once we receive the returned product and verify that it meets the eligibility criteria, our team will reach out to you to collect the necessary refund account details (must match the original payment account).
Refunds are normally processed within 3–7 business days after confirmation.